Last Updated: April 5, 2026 · Effective: April 5, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Server Host Inc, a Wyoming corporation (“Company,” “we,” “us,” or “our”), governing your access to and use of the ServerPlane platform, including our website, web application, API, agent software, and all related services (collectively, the “Service”).
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
ServerPlane is a server management platform. We are not a hosting provider.
You acknowledge and agree that:
(a) We do not own, operate, or control your Servers. You connect your own infrastructure — whether provisioned through a third-party cloud provider or otherwise — to our Service. We provide a management layer that provisions, configures, and manages your Servers via SSH and our Agent software.
(b) You are solely responsible for your Servers. This includes, without limitation, the security, availability, integrity, and legality of your Servers and all Content hosted thereon. You are responsible for all activity that occurs on your Servers, regardless of whether such activity is undertaken by you, your Team members, or third parties.
(c) We disclaim all liability for actions performed on your Servers, including Servers that we provisioned, configured, or managed on your behalf. The provisioning and configuration of Servers through the Service does not transfer responsibility for those Servers to us. Even where we have installed software, configured services, or deployed Applications on your behalf, you remain solely responsible for the operation and security of your infrastructure.
(d) The Agent software runs on your Server at your direction. You are responsible for its impact on your Server’s performance, security, and operation.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may not use the Service under any circumstances.
4.1. Accurate Information. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
4.2. One Account Per Person. Each User account is for a single individual. Sharing account credentials is prohibited.
4.3. Account Security. You are responsible for maintaining the confidentiality of your account credentials, including your password, API tokens, and any two-factor authentication recovery codes. We offer two-factor authentication (TOTP) and strongly encourage its use.
4.4. OAuth Authentication. If you authenticate via GitHub or Google, you authorize us to access the profile information made available through those services in accordance with their respective terms and our Privacy Policy.
4.5. Unauthorized Access. You must notify us immediately at [email protected] if you become aware of any unauthorized access to your account.
4.6. Account Suspension. We reserve the right to suspend or disable accounts that we reasonably believe violate these Terms or pose a security risk.
5.1. Team Owners. The creator of a Team is the Team owner. Team owners are responsible for all actions taken by Team members within that Team’s scope.
5.2. Member Roles. The Service provides role-based access control. Team owners are responsible for assigning appropriate permissions to Team members. Granting excessive permissions to a Team member does not transfer responsibility to us.
5.3. Invitations. You are responsible for the individuals you invite to your Team. By inviting a User to your Team, you vouch for their compliance with these Terms.
5.4. Whitelabel. If you use whitelabel features to rebrand the Service for your end-users, you are solely responsible for your end-users’ compliance with these Terms and all applicable laws.
The Service provides, among other things, the following features:
Features may be added, modified, or removed at our discretion. Certain features may be available only on specific subscription plans.
You agree not to use the Service to:
(a) Host, deploy, transmit, or facilitate any content or activity that is illegal under applicable law, including but not limited to content that infringes intellectual property rights, facilitates fraud, or violates export controls.
(b) Distribute malware, viruses, ransomware, botnets, spyware, or any other malicious software.
(c) Operate phishing sites, send spam, or engage in any form of unsolicited bulk communication.
(d) Engage in cryptocurrency mining on managed Servers, unless explicitly permitted by your hosting provider’s terms of service.
(e) Attempt to circumvent, disable, or interfere with any security features of the Service.
(f) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Agent software or any other proprietary component of the Service.
(g) Use automated means (bots, scrapers, crawlers) to access the Service, except through our documented API with valid authentication.
(h) Resell, redistribute, or sublicense access to the Service, except through an authorized whitelabel arrangement.
(i) Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
(j) Interfere with or disrupt the Service or the servers or networks connected to the Service.
You must also comply with the terms of service of your third-party server and hosting providers. Violation of their terms through use of our Service constitutes a violation of these Terms.
We reserve the right, but have no obligation, to monitor for violations of this Acceptable Use Policy.
8.1. API Access. The Service provides API access via personal access tokens. You are solely responsible for the security of your API tokens and all actions performed using them.
8.2. Rate Limits. API usage is subject to rate limits. We may adjust rate limits at any time without prior notice.
8.3. Webhook Security. If you configure webhooks (including GitHub deployment webhooks), you are responsible for securing webhook endpoints using the HMAC secrets provided by the Service.
8.4. Token Revocation. We reserve the right to revoke API tokens that are being used in a manner that abuses or degrades the Service.
9.1. Subscription Plans. The Service is offered on a subscription basis with monthly and annual billing cycles. Current plan details and pricing are available on our pricing page.
9.2. Payment Processing. Payments are processed by Stripe, Inc. (“Stripe”). By subscribing, you agree to Stripe’s terms of service. We do not store your full credit card number, CVV, or complete payment details — these are handled entirely by Stripe.
9.3. Auto-Renewal. Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You will be charged the then-current rate for your plan at the time of renewal.
9.4. Price Changes. We may change subscription pricing at any time. Existing subscribers will receive at least 30 days’ email notice before any price increase takes effect on their next renewal.
9.5. Failed Payments. If a payment fails, we will attempt to charge your payment method again. If payment remains unsuccessful after a reasonable grace period, we may suspend your access to the Service.
9.6. No Refunds. All sales are final. No refunds will be issued for any reason, including but not limited to unused subscription time, partial billing periods, plan downgrades, or dissatisfaction with the Service. You may cancel your subscription at any time, and your access will continue until the end of your current billing period.
9.7. Taxes. You are responsible for all applicable taxes, duties, and governmental assessments arising from your use of the Service, excluding taxes based on our net income.
9.8. Credits. If the Service offers a credit-based system for any feature, credits are non-refundable and non-transferable. Unused credits have no cash value.
10.1. Our Intellectual Property. The Service, including the Agent software, web application, API, documentation, trademarks, logos, and all related intellectual property, is and remains the exclusive property of Server Host Inc. Nothing in these Terms grants you any right, title, or interest in our intellectual property except as expressly set forth herein.
10.2. Your Content. You retain all ownership rights in your Content. We claim no intellectual property rights over the Content you store, deploy, or manage through the Service.
10.3. License to Us. By using the Service, you grant us a limited, non-exclusive, revocable license to access your Servers and Content solely as necessary to provide, maintain, and improve the Service.
10.4. Whitelabel License. If your subscription plan includes whitelabel features, we grant you a limited, non-exclusive, revocable, non-transferable license to rebrand the Service interface for your end-users, subject to these Terms. This license terminates immediately upon cancellation or termination of your subscription.
10.5. Feedback. Any suggestions, ideas, or feedback you provide to us regarding the Service may be used by us without any obligation to you.
11.1. Designated Agent. Our designated agent for receiving DMCA takedown notices is reachable at [email protected].
11.2. Management Platform. ServerPlane is a server management platform, not a content host. Content resides on Servers owned and operated by our Users. DMCA takedown requests for content hosted on a User’s Server should generally be directed to the User or their hosting provider.
11.3. Our Right to Act. Notwithstanding the above, if we receive a valid DMCA complaint regarding content managed through the Service, we reserve the right to disable access to the relevant Application or Server through the Service.
11.4. Counter-Notification. If you believe content was removed in error, you may submit a counter-notification to [email protected] containing the information required under 17 U.S.C. Section 512(g).
11.5. Repeat Infringers. We will terminate the accounts of Users who are repeat copyright infringers in appropriate circumstances.
The Service integrates with third-party services including, but not limited to:
Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service. Changes to third-party services may affect the functionality of the Service; we are not liable for such changes.
13.1. Your Responsibility. While the Service provides tools to configure and manage backups, you are solely responsible for your data and backup strategy. We facilitate backup configuration on your Servers; we do not operate a backup service.
13.2. No Guarantee. We do not guarantee the success, completeness, or recoverability of any backup. Backup success depends on factors outside our control, including your Server’s availability, storage destination accessibility, and sufficient disk space.
13.3. Data Export. You may request an export of your account data by contacting [email protected]. We will provide your data in a reasonable format within a reasonable timeframe.
14.1. No SLA. The Service is provided without any service level agreement or uptime guarantee. We will use commercially reasonable efforts to maintain the availability of the Service, but we do not warrant uninterrupted or error-free operation.
14.2. Maintenance. We may perform scheduled or emergency maintenance that temporarily affects the availability of the Service. We will provide reasonable advance notice when possible for scheduled maintenance.
14.3. Your Servers. We are not responsible for the uptime, availability, or performance of your Servers. Server availability depends on your hosting provider and infrastructure.
15.1. Cancellation by You. You may cancel your subscription at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date.
15.2. Termination by Us. We may suspend or terminate your account immediately, with or without notice, for any of the following reasons:
15.3. Effect of Termination. Upon termination:
15.4. Survival. Sections 2 (Nature of Service), 10 (Intellectual Property), 16 (Warranty Disclaimer), 17 (Limitation of Liability), 18 (Indemnification), 19 (Dispute Resolution), 20 (Governing Law), and 22 (General Provisions) survive termination.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, we do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SERVER HOST INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to damages for:
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE LESSER OF (A) THE AMOUNT YOU PAID TO US IN YOUR MOST RECENT SUBSCRIPTION PAYMENT OR (B) ONE HUNDRED AND FIFTY U.S. DOLLARS ($150.00 USD).
These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages, and even if a limited remedy set forth herein is found to have failed of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you to the extent prohibited by applicable law.
You agree to indemnify, defend, and hold harmless Server Host Inc, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
(a) Your use of the Service;
(b) Your Content or any content hosted on your Servers;
(c) Your violation of these Terms;
(d) Your violation of any applicable law or regulation;
(e) Your server security practices or any security incident affecting your Servers; or
(f) Any claim by a third party related to your Servers, Applications, or Content.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
19.1. Informal Resolution. Before initiating any formal dispute resolution, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
19.2. Binding Arbitration. If the dispute is not resolved informally, all disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in the State of Wyoming or, at the election of either party, remotely via videoconference or telephone.
19.3. Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against Server Host Inc.
19.4. Small Claims Exception. Either party may bring an individual action in small claims court if the claim falls within the court’s jurisdictional limits.
19.5. Arbitrator’s Authority. The arbitrator shall have exclusive authority to resolve all disputes, including the scope and enforceability of this arbitration provision. The arbitrator’s decision shall be final and binding.
19.6. Costs. Each party shall bear its own costs and attorneys’ fees in any arbitration. If the arbitrator finds that your claim was frivolous, you agree to reimburse us for all fees and costs incurred.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in Wyoming.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email at the address associated with your account at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, your sole remedy is to cancel your account before the changes take effect.
22.1. Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Server Host Inc regarding the Service.
22.2. Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
22.3. No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
22.4. Assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
22.5. Force Majeure. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government action, power failure, internet disruption, or third-party service outages.
22.6. Notices. All notices to you will be sent to the email address associated with your account. Notices to us should be sent to [email protected]. Notices are deemed received when sent by email.
22.7. Headings. Section headings are for convenience only and have no legal effect.
If you have any questions about these Terms, please contact us:
Server Host Inc
1309 Coffeen Ave STE 1200, Sheridan
WY - 82801, United States of America
Email: [email protected]